Terms and Conditions - Blinds Crafter

Ironquad LLC d/b/a Blinds Crafter
Effective Date: 11/16/2025

1. Introduction

Thank you for choosing Blinds Crafter for your custom window treatment needs. By placing an order, submitting a deposit, scheduling a consultation, or permitting our team to perform measurements or installations, you (“Customer”) agree to these Terms & Conditions.

Blinds Crafter is a registered DBA of Ironquad LLC. All agreements, warranties, and responsibilities apply to Ironquad LLC.

2. Payment Terms

A 50% non-refundable deposit is required at order placement.
The remaining 50% balance is due immediately after installation is complete.
Accepted forms of payment: credit cards, cash, checks.

Orders will not be submitted to production until the deposit is received.

By submitting payment, the Customer acknowledges acceptance of all Terms & Conditions.

3. Custom Order Policy (Final Sale)

All blinds and shades we sell are custom-made based on the Customer’s selections.
Therefore:

All sales are final.
No cancellations or refunds are allowed once production begins.
Any changes requested after signing or payment may incur additional fees.

4. Lead Time

Standard lead time is 21 business days after deposit is received.

Blinds Crafter is not responsible for delays caused by:

Shipping carriers
Customs
Manufacturing capacity
Weather
Supply chain disruptions
Any force majeure factors

Such delays do not invalidate the order or the payment obligations.

5. Customer Responsibility to Prepare the Workspace

To ensure accurate measurements and safe installation, Customer must clear all areas around and within window frames, including but not limited to:

Furniture
Wall décor
Plants
Valuables
Electronics
Religious or spiritual items
Loose cables
Toys, clutter, or boxes
Existing blinds/shades (unless paid removal is included)

Blinds Crafter will not move customer belongings unless explicitly requested.

6. Pets, Children & Safety

Customer agrees to:

Secure pets (dogs leashed/crated, cats confined)
Keep children away from work areas
Provide safe, unobstructed pathways

If unsafe conditions exist, Blinds Crafter may refuse service, pause work, or reschedule. Additional fees may apply.

7. Hazardous or Unsafe Conditions

Blinds Crafter is not responsible for handling or correcting:

Mold, pests, or infestations
Water damage
Structural instability
Loose flooring or carpeting
Electrical hazards
Broken or unsafe surfaces

If such conditions prevent safe work, the Customer must resolve them before service can resume.

8. Measurement Accuracy

Blinds Crafter is not responsible for:

Mis-measurements caused by blocked or inaccessible windows
Measurements provided by the Customer
Hidden structural issues in walls, frames, or mounting surfaces

Reorders caused by these conditions must be paid for by the Customer.

9. Installation Terms

Customer acknowledges that:

Installers may create minor cosmetic marks (e.g., screw holes, dust)
Installation may be refused if surfaces are unsafe
Blinds Crafter is not liable for damage resulting from weak, hollow, aged, or defective walls, ceilings, or window frames

Additional materials or reinforcement may incur extra charges.

10. Motorized Blinds (Battery-Powered Systems)

Blinds Crafter installs battery-powered motorized blinds, which:

Do not require hardwiring
Do not require connection to any electrical supply
Operate via built-in or removable rechargeable batteries

Customer is responsible for:

Recharging or replacing batteries as needed
Ensuring batteries are used properly
Maintaining cleanliness around the charging port
Providing a functioning charging outlet if the battery type requires one

Blinds Crafter is not responsible for:

Battery wear over time
Poor battery performance caused by customer misuse
Charging-related issues due to defective outlets or USB adapters
Wi-Fi or smart hub connectivity problems

11. Warranty

Blinds Crafter provides a limited 5-year warranty on manufacturing defects, varying by product line.

The warranty does not cover:

Damage from pets
Damage from children
Physical misuse
Environmental damage (moisture, heat, humidity)
Battery degradation (normal wear)
Electrical charging issues not caused by our product
Customer-provided incorrect measurements
Installation performed by third parties
Normal wear and tear

12. Intellectual Property

All designs, customizations, marketing materials, and installation methods created by Blinds Crafter are the intellectual property of Ironquad LLC and may not be reproduced or distributed without written permission.

13. Appointment Policies

Appointment times are approximate
Customer or an authorized adult must be present
Missed appointments may result in a revisit fee

14. Cancellations & Rescheduling

Consultations may be rescheduled with reasonable notice.
Same-day cancellations or no-shows may incur a fee.

15. Furniture & Item Movement Waiver (IMPORTANT)

If the Customer requests that Blinds Crafter move any item—including furniture, décor, valuables, plants, electronics, or any household object—the Customer:

Assumes full responsibility and liability for all resulting damage or injury
Waives all rights to sue, dispute, or file claims
Releases Blinds Crafter and Ironquad LLC from any liability related to the moved item or surrounding area

This waiver applies whether permission is verbal or written.

16. Limitation of Liability

To the fullest extent permitted by law:

Blinds Crafter is not liable for injuries or damages caused by unsafe customer environments
Blinds Crafter is not liable for property damage when items are moved at the customer’s request
Blinds Crafter’s maximum liability is limited to the amount paid for the specific product or service
Blinds Crafter is not liable for incidental, indirect, or consequential damages

17. Acceptance of Terms

Customer accepts these Terms when they:

Pay a deposit
Sign an invoice or order
Approve a quote verbally or in writing
Allow work to begin
Pay an invoice
Submit an online booking

Any of the above constitutes binding acceptance.

18. Governing Law

These Terms are governed by:

The laws of the State of New Jersey for services performed in NJ
The laws of the State of Texas for services performed in TX

This ensures compliance in both operational states.

19. Contact

Ironquad LLC d/b/a Blinds Crafter
+1 (855) 578-6788
yusuf@blindscrafter.com
www.blindscrafter.com